Reduce queue and provide superior self-service experience for customers and activate data-driven decision making for business.
Product Highlights
Intelligent
Provide 7*24 sell-service via smart Bot for users and reduce internal operation cost.
Integrated
Provide convenient access to multi-channel and multi-media costumer service by online service platform.
Scenario-oreintated
Integrate self-service, smart request transfer, virtual assistant and service quality assurance into a complete SaaS platform for customer service scenarios.
Valued
Realize value conversion of customer service department form cost center to user research center through data analysis
Usage scenarios
Act as bank central brain and provide 24*7 service to end users